At Xeta Systems Inc. ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Xeta and its core ecosystem (Xora, Nexus, Lumina).
1. Information We Collect
We collect information that you provide directly to us, including when you create an account, initiate a transaction, or contact us for support.
- Account Data: Name, email address, and authentication credentials.
- Payment Data: Handled securely via our payment partner (Razorpay). We do not store your raw credit card numbers or UPI PINs on our servers.
- Usage Data: Diagnostic logs, IP addresses, and WebSocket connection states to optimize our low-latency infrastructure.
2. How We Use Your Information
We use the information we collect to operate, maintain, and provide the features of the Xeta Ecosystem. We also use this information to process transactions, send transaction receipts, and protect against fraudulent activities.
3. Third-Party Services
We employ third-party companies, such as Razorpay Software Private Limited, to process payments. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4. Contact Us
If you have any questions about this Privacy Policy, please contact our Data Protection Officer at info@xeta.in or visit our Contact Page.